SMS Terms and Conditions

By opting in to receive SMS text messages from Caliana Press (“we,” “us,” or “our”), a division of Caliana, LLC, you agree to the following terms and conditions. Please read them carefully before subscribing to our mobile messaging program.

1. Program Description

When you opt in to our SMS program, Caliana Press may send you text messages regarding:

• New Releases — Book launches and pre-order announcements
• Exclusive Offers — Subscriber-only promotions and discounts
• Author Updates — News, events, and signings from our authors
• Order Updates — Confirmations, shipping notifications, and delivery alerts
• Account Alerts — Important information about your Caliana Press account

Our SMS program is designed to keep you informed about the books and content you care about most.

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2. Message Frequency

Message frequency varies based on your preferences and our publishing schedule.

You will never receive more than 8 messages per month total unless you have an active order in transit.

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3. Costs and Charges

Caliana Press does not charge for SMS messages. However, standard message and data rates from your mobile carrier may apply.

• Check with your carrier for details about your messaging plan
• International rates may apply if you are outside the United States
• We are not responsible for any charges from your mobile carrier

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4. How to Opt Out

You can opt out of our SMS program at any time using any of these methods:

Text STOP

Reply STOP to any message you receive from us. You will receive a one-time confirmation message and no further messages will be sent.

Contact Us

Email support@calianapress.com with your phone number and request to be removed.

Account Settings

If you have a Caliana Press account, you can manage your SMS preferences in your account settings.

Note: Opting out of marketing messages will not affect transactional messages related to orders you have placed.

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5. Getting Help

If you need assistance with our SMS program:

• Reply HELP to any message for immediate assistance
• Email: support@calianapress.com
• Visit: calianapress.com/contact

Our support team typically responds within 1-2 business days.

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6. Privacy and Data Use

Your privacy is important to us. Here’s how we handle your mobile information:

What We Collect

• Mobile phone number
• Opt-in consent and timestamp
• Message delivery and engagement data

How We Use It

• Send you the messages you’ve opted in to receive
• Improve our messaging program
• Comply with legal requirements

What We Don’t Do

• We do not sell your phone number to third parties
• We do not share your number for third-party marketing
• We do not use your number for purposes other than those described

For complete details, please review our Privacy Policy.

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7. Eligibility Requirements

To participate in our SMS program, you must:

• Be 18 years of age or older
• Be a resident of the United States
• Have a mobile device capable of receiving SMS text messages
• Provide valid consent to receive messages

If you do not meet these requirements, please do not opt in to our SMS program.

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8. Supported Carriers

Our SMS program is supported by all major U.S. carriers, including:

Note: Carrier participation and coverage may vary. Some carriers may not support all message types. We are not responsible for messages that fail to deliver due to carrier issues.

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9. Disclaimer

• Messages may be delayed or undelivered due to factors outside our control
• We are not liable for any delays, failures, or errors in message delivery
• By opting in, you agree that we may send messages using an automatic telephone dialing system
• Consent to receive messages is not a condition of purchase

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10. Contact Information

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These SMS Terms and Conditions are subject to change. We will notify subscribers of material changes via text message or email.

Caliana Press | A Division of Caliana, LLC | Puyallup, Washington, USA